Privacy & Cookies

BridgeView Cantonment (hereinafter "we," "our," or "us") respects your privacy and is committed to protecting the personal information of guests and website visitors. This Privacy & Cookies Policy explains how we collect, use, store, share, and safeguard information when you browse our website, make an inquiry, or book a stay with us. It also explains how we use cookies and similar technologies to support site performance, guest communication, and a smoother browsing experience.

Information We Collect

We may collect both non-personal and personal information from guests and website visitors.

Non-personal information may include browser type, device details, operating system, language preferences, pages viewed, time spent on the site, and other technical or usage data that helps us improve our website and services.

Personal information may include your name, email address, phone number, booking details, arrival and departure dates, communication preferences, and any other information you choose to share through forms, bookings, or direct contact.

We receive information when you:

• submit an inquiry, reservation request, or contact form;
• communicate with our team by phone, email, or text message;
• browse our website or interact with our digital services; or
• receive information from trusted service providers who help us operate our business.

How We Use Information

We use collected information to:

• process reservations and guest requests;
• provide check-in, stay, and post-stay communication;
• respond to inquiries and deliver concierge, front desk, and guest support services;
• send service updates, booking confirmations, and relevant offers when permitted;
• analyze website performance and improve the guest experience; and
• help maintain the security and integrity of our systems.

SMS and Text Messaging Policy

If you provide a mobile number during booking or inquiry, you consent to receive text messages related to your stay, including reservation updates, arrival information, service requests, and front desk support.

• Purpose: operational guest communication and service support.
• Opt-Out: reply STOP at any time to stop receiving SMS messages.
• Help: reply HELP or contact our front desk for assistance.
• Privacy: mobile opt-in data and consent details are not shared with third parties for marketing purposes.

Sharing Information

We do not sell your personal information. We may share it only when needed to operate our business, fulfill guest services, comply with law, or protect our rights and the safety of our guests.

• Service providers who help us manage bookings, payments, communications, website hosting, or analytics.
• Legal, regulatory, or governmental authorities when required by applicable law.
• A successor organization in the event of a merger, acquisition, or business transfer.

Guest messaging consent and SMS opt-in details are never shared with third parties for marketing purposes.

Your Rights

Depending on your location and applicable law, you may request to:

• access the information we hold about you;
• correct inaccurate information;
• request deletion or restriction of your information;
• object to certain processing activities;
• withdraw consent where processing is based on consent; and
• lodge a complaint with the appropriate authority.

To make a request, please contact us using the details provided on our website.

Retention

We retain personal information only for as long as necessary to provide services, meet legal and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete, anonymize, or securely archive it as appropriate.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and limit access to authorized personnel and trusted partners only when necessary.

Cookie Statement

Cookies are small files stored on your device that help websites function properly, remember preferences, measure usage, and improve performance. We may use session cookies, persistent cookies, and third-party cookies for analytics and site functionality. You can disable cookies in your browser settings, but some parts of the site may not work as intended.

We may use analytics tools to understand how guests and visitors interact with the site so we can improve content, usability, and booking experiences.

Updates to This Policy

We may update this Privacy & Cookies Policy from time to time. Changes take effect when posted on this page, and the most recent revision date below shows when the policy was last updated. Continued use of the site after changes are posted means you accept the updated policy.

Last Modified: July 2026

BridgeView Cantonment (hereinafter "we," "our," or "us") respects your privacy and is committed to protecting the personal information of guests and website visitors. This Privacy & Cookies Policy explains how we collect, use, store, share, and safeguard information when you browse our website, make an inquiry, or book a stay with us. It also explains how we use cookies and similar technologies to support site performance, guest communication, and a smoother browsing experience.

Information We Collect

We may collect both non-personal and personal information from guests and website visitors.

Non-personal information may include browser type, device details, operating system, language preferences, pages viewed, time spent on the site, and other technical or usage data that helps us improve our website and services.

Personal information may include your name, email address, phone number, booking details, arrival and departure dates, communication preferences, and any other information you choose to share through forms, bookings, or direct contact.

We receive information when you:

• submit an inquiry, reservation request, or contact form;
• communicate with our team by phone, email, or text message;
• browse our website or interact with our digital services; or
• receive information from trusted service providers who help us operate our business.

How We Use Information

We use collected information to:

• process reservations and guest requests;
• provide check-in, stay, and post-stay communication;
• respond to inquiries and deliver concierge, front desk, and guest support services;
• send service updates, booking confirmations, and relevant offers when permitted;
• analyze website performance and improve the guest experience; and
• help maintain the security and integrity of our systems.

SMS and Text Messaging Policy

If you provide a mobile number during booking or inquiry, you consent to receive text messages related to your stay, including reservation updates, arrival information, service requests, and front desk support.

• Purpose: operational guest communication and service support.
• Opt-Out: reply STOP at any time to stop receiving SMS messages.
• Help: reply HELP or contact our front desk for assistance.
• Privacy: mobile opt-in data and consent details are not shared with third parties for marketing purposes.

Sharing Information

We do not sell your personal information. We may share it only when needed to operate our business, fulfill guest services, comply with law, or protect our rights and the safety of our guests.

• Service providers who help us manage bookings, payments, communications, website hosting, or analytics.
• Legal, regulatory, or governmental authorities when required by applicable law.
• A successor organization in the event of a merger, acquisition, or business transfer.

Guest messaging consent and SMS opt-in details are never shared with third parties for marketing purposes.

Your Rights

Depending on your location and applicable law, you may request to:

• access the information we hold about you;
• correct inaccurate information;
• request deletion or restriction of your information;
• object to certain processing activities;
• withdraw consent where processing is based on consent; and
• lodge a complaint with the appropriate authority.

To make a request, please contact us using the details provided on our website.

Retention

We retain personal information only for as long as necessary to provide services, meet legal and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete, anonymize, or securely archive it as appropriate.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and limit access to authorized personnel and trusted partners only when necessary.

Cookie Statement

Cookies are small files stored on your device that help websites function properly, remember preferences, measure usage, and improve performance. We may use session cookies, persistent cookies, and third-party cookies for analytics and site functionality. You can disable cookies in your browser settings, but some parts of the site may not work as intended.

We may use analytics tools to understand how guests and visitors interact with the site so we can improve content, usability, and booking experiences.

Updates to This Policy

We may update this Privacy & Cookies Policy from time to time. Changes take effect when posted on this page, and the most recent revision date below shows when the policy was last updated. Continued use of the site after changes are posted means you accept the updated policy.

Last Modified: July 2026